Cancellation & Refund Policy

Cancellation policies vary based on the service provider.

Cancellation Terms

• Some bookings (tickets, peak season hotels, special events) may be non-refundable.

• Cancellation deadlines are shared at booking time.

• Supplier policies override general policies.

Refund Timelines

• Refunds processed directly by Namaste Dubai: 4–7 working days after approval.

• Refunds issued by hotels, attractions, cruises, or airlines: typically 2–4 weeks depending on supplier.

Non-Refundable Cases

Refunds may not apply for:

• No-show bookings

• Late cancellations

• Non-refundable promotional rates

• Weather or operational cancellations governed by supplier policies

Modifications

Changes to dates, hotels, or experiences depend on supplier flexibility and may involve additional charges.